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General Terms and Conditions of POWER-TRAX.DE.
(Law on trade via the internet) as valid in Germany:
According to §§355ff
BGB, the customer can revoke an order within 2 weeks after receipt of the goods.
Excluded from this right are parts and components that have been made to order
('items made to order' or 'made-to-order'). The revocation does not need to contain
any reasons and the order should be revoked by returning the goods or in written
form by mail or fax. Upon receipt of the revocation and of the goods the seller
is obliged to refund the invoiced value of the goods according to §347 clause
2 BGB, plus the usual national return charges if the value of the goods exceeds
EUR 40,-. The buyer is obliged to return postage paid all the goods in their undamaged
original packaging and in a saleable state within two weeks after receipt of the
goods (parcels without postage paid cannot be accepted for reasons of logistics).
The goods have to be carefully packaged in a separate, well-padded package for
return. On the parcel the word 'revocation' has to be clearly printed, otherwise
there will be problems with receipt! If the goods have been used, loss of value,
depreciation, etc. will be charged according to §357 clause 3 BGB. An inspection
of the goods is allowed, but they may not be put into operation or used (installed,
tested, greased, painted, changed, etc.). §346 clause 3 phrase 1 N°3
is not applicable. Defective goods are completely excluded from revocation. This
regulation concerning revocations does not apply to commercial and industrial
customers as well as third parties according to §351 BGB! Law tradings are
made under is German Law.